Contact Us

If you have questions related to video conferencing, enterprise video management or video-enabling your apps, our team of video collaboration experts has the answers.

For any general or product related inquiries please use the form below.

To direct you to the correct person, please provide as much information as possible.

Corporate Office

Enghouse Systems Limited
80 Tiverton Court, Suite 800
Markham, Ontario L3R 0G4 Canada

Tel: +1-905-946-3200

North America

Enghouse Video
27 Madison Avenue Suite 040
Paramus, NJ 07652 United States

Tel: +1-866-998-4396


The Support Team at Enghouse Video provides services around the world. Before you contact support, please visit our self-services:

Vidyo Products Support

Vidyo Support Center (available 24/7 and offers an extensive library filled with 900+ detailed articles).

For extensive documentation, visit our Vidyo Help site, which also provides access to Product Bulletins and Release Notes.

Qumu Products Support

Qumu Help Center (for Self-guided courses, Knowledge base articles and documentation).

For support requests, visit the Qumu Support Site.

Lifesize Products Support

Lifesize Help Center (for FAQs, product documentation, downloads, troubleshooting, and more support-related information).

Healthcare Customers (Patients)

If you are a patient at home or in the hospital and have questions, please contact your Enghouse Video Administrator through your medical provider.

Education Customers (Professors and Students)

If you are a professor or student and have questions, please contact your Enghouse Video Administrator at your college or university (e.g., IT personnel).


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