Enghouse LiveRetail offers an enhanced one-to-one virtual shopping experience. Thanks to its high-impact video service, customers receive the information they need in order to feel confident in their buying experience.
To stay in the game in this highly competitive environment, whether you are a direct-to-consumer eCommerce or a brick-and-mortar retailer with an online presence, it is imperative to meet customer expectations at every point a customer engages with your brand.
The most effective, consistent, systematic experience which can address this challenge – and influence and drive sales at every level – is human interaction.
Best-in-class multichannel and call center routing technology and our unique video platform together to provide a flexible and powerful all-in-one solution for bridging digital experiences with in-person experiences.
How Trends, Turmoil and Technology Are Reshaping How the World Shops
Following the deployment of Vidyo, Carousel experienced reduced IT infrastructure costs higher customer satisfaction.
Pandemic restrictions hit gyms hard. But Upper Deck Fitness flexed its digital muscle and didn’t miss a rep. Powering Upper Deck’s fitness classes is reliable, high-quality video communication that can be integrated into everything they chose to tackle.
In today’s age of digital transformation, many brick and mortar businesses have made their services available online for convenience, efficiency, and scale. Email, web chat, and phone can lack the visual cues and personal touch needed to improve customer satisfaction and loyalty.
Finding the best option for your company can be challenging, but with the help of Vidyo’s professional services experts, you’ll be prepared for any situation.
Whether you need assistance with optimizing an existing installation or implementing an entirely new solution, Vidyo Deployment Services has you covered.