AI Answering Machine Detection

Artificial Intelligence in Telecoms

AI Answering Machine Detection

Secure Video Conferencing Solution

Enhance your outbound applications using AI driven Answering Machine Detection. Available on-premise or on Aculab Cloud. Talk to an ExpertSign up now

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Our highly accurate AI-Driven Answering Machine Detection (AI-AMD) allows you to classify whether the number you’re calling is answered by a human or their voicemail in less than 2 seconds.

AI-AMD is available as a stand alone product. Discover how it can revolutionize your business with its powerful AI-driven solutions. Contact us if you’d like an evaluation licence.

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AI AMD Cloud Documentation

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Benefits

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Accuracy of virtually 100%

Using the latest Artificial Intelligence technology, our AMD is best in class, for easy regulatory compliance.

Increase efficiency

The fast classification of the system minimises the delay in connecting your customers to an agent, reducing the percentage of silent calls.

Meet in-country regulations

Our high accuracy allows you to meet in-country regulations, for example from the FCC and OFCOM, while maintaining agent efficiency.

Features

Best-in-class accuracy

Our AI-AMD solution is trained on tens of thousands of audio files, yielding an unrivalled accuracy of virtually 100%.

Language independent

Aculab’s AI-AMD works regardless of the spoken language on the receiving end. This approach means that you can deploy it anywhere.

Classification of residential vs business

The system can further classify the recipient as residential or business, according to the way the call is answered.

Use cases

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Healthcare

When sending out appointment reminders, you can ensure the receiver is a human, minimising disturbance.

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Education

Keep everyone in the loop. From staff to students to parents, use AI AMD to provide truancy reports or to alert parents of snow days.

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Public Safety

Save your call agents time and enhance productivity by skipping over calls not picked up by a live speaker.

Want AI-AMD as a stand alone product? Contact our experts now for an evaluation license.

Documentation

Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.

Walkthrough guides

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Getting started on Aculab Cloud

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Writing your first SMS application

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The Aculab Cloud guide to IVR

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How to create a conference service

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How to use speech recognition in Aculab Cloud applications

Application notes

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Benefits of using voice for appointment reminder systems

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Implementation services to assist with your Aculab Cloud deployment

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Local clouds and data sovereignty

Deployment notes

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Aculab Cloud appointment reminder system

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Aculab Cloud fax solution

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Aculab Cloud message broadcast system

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Aculab Cloud IVR solution

Datasheets & demos

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Aculab Cloud datasheet

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AI-AMD datasheet

Case studies

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AI-AMD case study - OCTA

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Property management case study - VoiceScape

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Appointment reminders case study - eClinicalWorks

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Automated surveys case study - VirtuaTell

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Voice broadcast case study - Alert Solutions

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IVR case study - BeQuick Software

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Mass outbound case study - Try Apt

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Finance and banking case study

White papers

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Audio-to-audio call translation

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Accelerating innovation for healthcare applications using Aculab Cloud

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Cloud contact centre white paper

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Cloud ROI white paper

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HIPAA and privacy white paper

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Telephone-based speech analytics in the healthcare industry white paper

White papers

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Installation guides, API References, and other technical documentation

Quickstart

Integrate Aculab products into your applications in minutes with this Quickstart guide.

Case studies

Discover how we have helped our clients, and how you too can benefit from Aculab Cloud.

Technical documentation

Find out about the installation guide and other technical documentation here.

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AI Answering Machine Detection