CPaaS

Aculab Cloud

Communication Platform as a Service (CPaaS)

Transform your applications with Aculab Cloud's CPaaS, offering seamless integration of voice, video, messaging, and fax. Leverage powerful, programmable APIs to enhance communication effortlessly.

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Overview

Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice and video calls, send and receive messages, and handle inbound and outbound fax.

Some of the many benefits include:

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pay-as-you-go pricing
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quick and simple integration
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easy to use platform

With highly accurate answering machine detection and fully configurable calls-per-second (CPS), we'll deliver your message reliably, on time.

Years of experience

Countries

Customers

ehv-video-spl-Aculab Cloud CPaaS Overview

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Industries

CPaaS tailored to your needs...

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Finance

APIs and features

Start building with our powerful, programmable APIs

Build simple, powerful applications for businesses of all sizes.

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Appointment reminders

Minimise no-shows and increase attendance by sending voice call and SMS reminders

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Broadcast messaging

Send Mass Voice, SMS or MMS notifications to thousands of recipients, fast

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TTS/Speech Recognition applications

Automate your voice applications with Amazon Polly TTS and Google Speech Recognition

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AI Answering Machine Detection

Enhance your outbound call centre or broadcast messaging with Answering Machine Detection

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IVR applications

Develop custom Interactive Voice Response (IVR) systems to create a seamless call experience for your customers

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WebRTC Voice and Video

Integrate Voice and Video calls directly to your webpage

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Implementation services

Let us write your application and host it as a service

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Local clouds data sovereignty

Secure data sovereignty with a local cloud

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HIPAA, security & encryption

Your applications are secure with us

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Voice Biometric

Highly secure AI driven voice biometric system

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Number Look-Up

Identify the type of number calling and where it's coming from.

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Live Audio Translation for Phone Calls

Eliminate barriers to communication and foster meaningful connections

Trusted by the Best in the Industry

Customers

Aculab Cloud customer stories

eClinicalWorks used Aculab Cloud to enhance their industry leading, cloud-based platform by offering integrated messaging services to hospitals, practices, and correctional health services. Aculab’s VoIP, text-to-speech, SMS, and fax features were used to automatically send appointment reminders, lab results, and more, enhancing efficiency and patient care.

eClinicalWorks – patient management and advisory

VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
Use VoIP, voice, text-to-speech, SMS and fax for appointment reminders, lab results and health alerts etc.
Enable efficiency improvements and enhanced patient care through self-service appointment confirmations.

VirtuaTell – cloud-based telephony and SMS

Aculab’s software provided all essential features needed by VirtuaTell, enabling it to further present voice and messaging led survey options to its customers. API enabled capabilities used by VirtuaTell include: voice playback; text-to-speech; call recording; call-back; call progress; DTMF handling; SMS and two-factor authentication.

VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
VirtuaTell can offer all multiple customer contact channels in a single solution.

Alert Solutions – cloud-based voice broadcast

VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
Enable efficiency improvements and enhanced patient care through self-service appointment confirmations.

BeQuick Software – cloud-based IVR

With a blossoming new era of wireless prepaid systems, BeQuick was looking for a VoIP solution that was reliable, scalable and flexible, and that could be brought to market quickly. Above all, BeQuick wanted to gain a cost-effective means of supplying a scalable IVR solution to allow its MVNOs’ customers to activate their new phones, check their balances and pay bills.

VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
VirtuaTell can offer all multiple customer contact channels in a single solution.