Aculab Cloud

Communication Platform as a Service (CPaaS)

Transform your applications with Aculab Cloud’s CPaaS, offering seamless integration of voice, video, messaging, and fax. Leverage powerful, programmable APIs to enhance communication effortlessly. 

Overview

Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice and video calls, send and receive messages, and handle inbound and outbound fax.

Some of the many benefits include:

  • pay-as-you-go pricing
  • quick and simple integration
  • easy to use platform

With highly accurate answering machine detection and fully configurable calls-per-second (CPS), we’ll deliver your message reliably, on time.

1000+

Customers

80+

Countries

40+

Years of experience

Industries

CPaaS tailored to your needs…

APIs and features

Start building with our powerful, programmable APIs

Build simple, powerful applications for businesses of all sizes.

Appointment reminders

Minimise no-shows and increase attendance by sending voice call and SMS reminders

Broadcast messaging

Send Mass Voice, SMS or MMS notifications to thousands of recipients, fast

TTS/Speech Recognition applications

Automate your voice applications with Amazon Polly TTS and Google Speech Recognition

AI Answering Machine Detection

Enhance your outbound call centre or broadcast messaging with Answering Machine Detection

IVR applications

Develop custom Interactive Voice Response (IVR) systems to create a seamless call experience for your customers

WebRTC Voice and Video

Integrate Voice and Video calls directly to your webpage

Implementation services

Let us write your application and host it as a service

Local clouds data sovereignty

Secure data sovereignty with a local cloud

HIPAA, security & encryption

Your applications are secure with us

Voice Biometric

Highly secure AI driven voice biometric system

Number Look-Up

Identify the type of number calling and where it’s coming from.

Live Audio Translation for Phone Calls

Eliminate barriers to communication and foster meaningful connections

Trusted by the Best in the Industry

T Systems logo
VirtuaTell logo
Voiscape logo
Vonage logo
Wingcon logo
eclinicalworks logo
4com logo
Alert solutions logo
Algar logo
Atos Unify logo
Avaya logo
AVST logo
Bequick logo
Brekeke logo
BT logo
BTS logo
C3 logo
Callglide logo
Cambridge NHS logo
Capgemini logo
Capita logo
Cisco logo
Comsys logo
eClinicalWorks logo
ForgeRock logo
Globitel logo
HTK logo
I-Tel logo
itsonix logo
IPI logo
JTEL logo
Kapsch logo
4Com logo
EnghouseNetworks logo
TT united logo
Materna logo
MyForce logo
Netcall logo
Network rail logo
NHS logo
Nixxis logo
Nomidio logo
Octalogo
Onvisource logo
PBX central logo
Phact logo
Puzzel logo
Redwood technologies logo
Resilient logo
Siemens logo
Syntec logo
Telmex logo
Thales logo
T Systems logo
VirtuaTell logo
Voiscape logo
Vonage logo
Wingcon logo
eclinicalworks logo
4com logo
Alert solutions logo
Algar logo
Atos Unify logo

Customers

Aculab Cloud customer stories

eClinicalWorks – patient management and advisory


eClinicalWorks used Aculab Cloud to enhance their industry leading, cloud-based platform by offering integrated messaging services to hospitals, practices, and correctional health services. Aculab’s VoIP, text-to-speech, SMS, and fax features were used to automatically send appointment reminders, lab results, and more, enhancing efficiency and patient care.

  • VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
  • Use VoIP, voice, text-to-speech, SMS and fax for appointment reminders, lab results and health alerts etc.
  • Enable efficiency improvements and enhanced patient care through self-service appointment confirmations.

VirtuaTell – cloud-based telephony and SMS


Aculab’s software provided all essential features needed by VirtuaTell, enabling it to further present voice and messaging led survey options to its customers. API enabled capabilities used by VirtuaTell include: voice playback; text-to-speech; call recording; call-back; call progress; DTMF handling; SMS and two-factor authentication.

  • VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
  • VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
  • VirtuaTell can offer all multiple customer contact channels in a single solution.

Alert Solutions – cloud-based voice broadcast


Aculab’s software provided all essential features needed by VirtuaTell, enabling it to further present voice and messaging led survey options to its customers. API enabled capabilities used by VirtuaTell include: voice playback; text-to-speech; call recording; call-back; call progress; DTMF handling; SMS and two-factor authentication.

  • VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
  • VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
  • VirtuaTell can offer all multiple customer contact channels in a single solution.

BeQuick Software – cloud-based IVR


With a blossoming new era of wireless prepaid systems, BeQuick was looking for a VoIP solution that was reliable, scalable and flexible, and that could be brought to market quickly. Above all, BeQuick wanted to gain a cost-effective means of supplying a scalable IVR solution to allow its MVNOs’ customers to activate their new phones, check their balances and pay bills.

  • VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
  • VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
  • VirtuaTell can offer all multiple customer contact channels in a single solution.

Documentation

Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.

Quickstart

Integrate Aculab products into your applications in minutes with this Quickstart guide.

Case studies

Discover how we have helped our clients, and how you too can benefit from Aculab Cloud.

Technical documentation

Find out about the installation guide and other technical documentation here.

Get in Touch!

Interested in seeing how Aculab can power your applications or how you can benefit from our cloud infrastructure?
Contact us today!

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