CPaaS for Social Housing

Aculab Cloud

CPaaS for Social Housing

Aculab Cloud provides cost effective, scalable and secure communications for tenant/landlord communications.

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Features for social housing providers

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Dedicated local phone numbers can be set up per tenant, landlord or office.
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Keep your staff and tenant data secure with a regional cloud. We won't move data between our regions unless you ask us to.
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No on-premise infrastructure is required.
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Voice, SMS and fax options and one-to-one, two-way or broadcast communications.

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Cloud based benefits

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Aculab Cloud is a pay-as-you-go service.
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Aculab Cloud is a service managed and maintained by our dedicated and experienced staff 24x7.
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GDPR compliant, ISO9001 and ISO27001 certified.
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Updates are built in.

Appointment reminders

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Deliver customised appointment reminders via SMS or phone call.
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Support for text-to-speech allows for personalised messages.
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Reach your tenants and customers on their preferred communication channel.
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Reduce no-shows with automated appointment attendance confirmation.

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Broadcast messaging

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Deliver important messages to thousands of patients within seconds.
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Easily configurable calls per second, including bursting.
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Bi-directional communication.
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Local numbers in over 50 countries.

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Custom features development

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Our highly experienced team offers professional custom feature development.
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We have forged partnerships for best-of-breed text-to-speech (provided by Amazon Polly), and speech recognition (provided by Google).
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We have an easy to use integration with Google Dialogflow, allowing straightforward deployment of your conversational AI bots and virtual agents in the voice environment.

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Standards and compliance

Aculab is committed to maintaining a high standard of quality and security across the board.

Data security and standards compliance are key to Aculab, and we have passed audits for compliance with standards ranging from Quality Control (ISO 9001:2015), through Information Security (ISO 27001:2013) to Data Privacy (EU GDPR) and health-related standards such as HIPAA and HITECH.