Contact Us
If you have questions related to video conferencing, enterprise video management or video-enabling your apps, our team of video collaboration experts has the answers.For any general or product related inquiries please use the form below.
To direct you to the correct person, please provide as much information as possible.
Corporate Office
Enghouse Systems Limited
80 Tiverton Court, Suite 800
Markham, Ontario L3R 0G4 Canada
Tel: +1-905-946-3200
Email: infoEV@enghouse.com
North America
Enghouse Video
27 Madison Avenue Suite 040
Paramus, NJ 07652 United States
Tel: +1-866-998-4396
Email: infoEV@enghouse.com
Middle East
Email: infoEV.EMEA@enghouse.com
Asia
Tel: +1-201-289-8597
Email: vidyoAPACSupport@enghouse.com
Support
The Support Team at Enghouse Video provides services around the world. Before you contact support, please visit our self-services:
Vidyo Products Support
Enghouse Customer Support (available 24/7).
For extensive documentation on Enghouse Vidyo products, visit our Vidyo Help site, which also provides access to Product Bulletins and Release Notes.
Lifesize Products Support
Enghouse Customer Support (available 24/7).
Lifesize Help Center (for FAQs, product documentation, downloads, troubleshooting, and more support-related information).
Mediasite Products Support
Enghouse Customer Support (available 24/7).
MediasiteU (for courses & training; your place to learn about everything Mediasite).
Healthcare Customers (Patients)
If you are a patient at home or in the hospital and have questions, please contact your Enghouse Video Administrator through your medical provider.
Education Customers (Professors and Students)
If you are a professor or student and have questions, please contact your Enghouse Video Administrator at your college or university (e.g., IT personnel).