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Security, compliance, and end-to-end encryption are just some essential features when looking for your next video software. The integration of secure video in everyday telehealth services opens countless doors in how we provide patient care, however, it also requires an added layer of patient protection to keep their data confidential.

Implementing robust security measures ensures that sensitive information remains confidential and accessible only to authorized individuals. Keep reading for our best practices checklist when choosing the ideal video platform for your clinic.

Best Practices for Patient Protection with Secure Video Technology

• Implement End-to-End Encryption

Utilize end-to-end encryption for all telehealth communications to ensure that data transmitted between patients and healthcare providers remains confidential and secure. Enghouse Video’s secure video solutions are designed to maintain the integrity of communications across all endpoints, whether on mobile, desktop, or integrated medical devices. With security built into the platform, providers can confidently conduct virtual consultations without compromising patient privacy.

• Use Multi-Factor Authentication (MFA)

Implement MFA to add an extra layer of security, requiring users to provide multiple forms of verification before accessing telehealth platforms. This feature is especially critical for teams who may need to access the system from varying locations and devices. Multi-factor authentication reduces the risk of unauthorized access without affecting the software’s ease of use.

• Conduct Regular Security Risk Assessments

With continuously evolving technology comes new and creative threats. Perform comprehensive security risk assessments to identify and address potential vulnerabilities within telehealth systems. Enghouse’s secure video software includes security reviews programmed into the development lifecycle, with constant evaluations of network integrity, encryption protocols, and compliance standards.

• Patient Education on Data Privacy

With a growing number of patient engagement regarding their care plan, a user-friendly interface provides confidence every step of the way. Our white-labeled video platform allows you to easily provide patients with resources and tutorials to help them understand how to protect their health records during secure video sessions.

• Ensure Compliance with Regulatory Standards

Enghouse Video is designed with compliance in mind, offering built-in safeguards such as audit trails, data encryption, and secure storage practices. Our system ensures adherence to regulatory frameworks such as the Health Insurance Portability and Accountability Act (HIPAA) to guarantee that telehealth practices meet required security and privacy standards.

Find the Secure Video Platform for You

Enhancing telehealth security through the implementation of secure video solutions and adherence to best practices is essential for protecting patient data. By prioritizing these measures, healthcare providers can maintain patient trust and deliver effective, secure telehealth services. Reach out to learn more!