Vidyo Introduces Telehealth Clinical Design Services at ATA 2016 Fall

Sep 28, 2016

Wendy Deibert Joins Vidyo as Vice President of Clinical Services

HACKENSACK, N.J. , Sep 28, 2016 – Vidyo, the leading provider of embedded interactive video communications and telehealth, will be introducing its new clinical design services, called VirtualDesign, at ATA 2016 Fall Forum, booth #106 on Sept. 28-30 in New Orleans. Wendy Deibert joins Vidyo as vice president of clinical services, to help facilitate the integration of telehealth programs with the existing operations and workflows of care providers.

Healthcare providers look to drive clinical efficiencies through telehealth programs across the care continuum but often run into challenges. Vidyo has gained extensive experience deploying and integrating telehealth solutions through its partnerships helping more than 120 healthcare systems, representing over 1,800 hospitals in the U.S. alone. This experience has led Vidyo to recognize that the primary challenge is not the technology. Instead, it is the organization’s ability to successfully integrate these programs into their existing clinical operations and workflows.

“Many of our healthcare partners have passionate care givers who know their business inside and out but often find integrating telehealth programs into their operations challenging because ‘they don’t know what they don’t know,’” said Mark Noble, Vidyo vice president of telehealth business development. “Vidyo is looking to close the knowledge gap for care providers to help them shorten the time from concept to clinical practice. VirtualDesign will allow quicker deployment of cost saving telehealth programs that will lead to better patient outcomes via a proven design frame work with expert coaching from people who have built successful programs.”

Vidyo has recruited Deibert, registered nurse and telehealth visionary and expert, to lead the new clinical design services program as the vice president of clinical services. As one of the original architects and leaders of the Mercy Virtual telehealth programs, and later as the managing consultant of the VirtualEngine, she has a rich history of designing and implementing telehealth programs fully integrated with the healthcare systems’ clinical operations.

“I’m thrilled to join an organization that invests in the success of its customers and has the vision to take steps necessary to accelerate the adoption of telehealth,” said Deibert. “Frequently, care providers put a lot of effort and focus on getting the technology in place, but are unsure of how to go about integrating it with clinical operations. Vidyo has developed a framework and tool kit to help telehealth program managers plan and execute an integrated approach. This will help ensure that the program is embraced and supported by the broader organization, leading to more efficient operations and faster adoption.”

Vidyo’s ecosystem of telehealth solutions help power the leading healthcare solution providers in the country. It’s innovative telehealth solutions were recently acknowledged by Frost & Sullivan — naming Vidyo a recipient of its 2016 North American Video Telehealth Enabling Technology Leadership Award for the impact Vidyo’s technology has had on the telemedicine industry.  According to the Frost & Sullivan report, “Vidyo is one of the premier video software platforms—with solutions that power innovation in the healthcare space and support three critical attributes of any telehealth solution: access, workflow integration, and scale.”

The addition of Vidyo VirtualDesign makes it easier than ever for care providers to implement Vidyo’s ecosystem of solutions across the continuum of care.

At ATA Fall Forum, Vidyo will also be demonstrating the following telehealth solutions at their interactive booth:

Vidyo Transfer Agent – An embedded video application for patient engagement from a website or portal, customized to the healthcare systems’ needs and specification through Vidyo professional services, that enables white glove triage services for patients connecting face-to-face with a live representative. Through the interaction, the representative is able to collect necessary information and assist the patient by connecting him or her in real-time to the appropriate administrator or clinician for help via a warm transfer.

Specialist Consults – Using desktop computers or mobile devices over wireless Internet, remote specialists can join reliable high quality video consultations with patient and care giver in an ambulatory care setting. The remote specialist is able to share and annotate content, control his or her point of view by remotely controlling the patient’s camera and view the output of electronic otoscopes and exam cameras during physical examination.

“As the number of telehealth visits continue to grow, so does the need for access to high-quality video conferencing to provide remote, face-to-face physician-patient communication,” said Eran Westman, CEO, Vidyo. “With Vidyo’s telehealth solutions, healthcare providers are now able to provide patients with high quality, on-demand care at lower cost. This is an extremely important feature as consumers want to connect whenever and wherever they are.”

Vidyo’s embedded video conferencing platform powers the #1 healthcare app on the App store, has video-enabled the largest EHR systems, and enables access to telemedicine to more than 50 million patients around the world. Vidyo’s platform is used in dozens of telemedicine use cases including primary, specialty and urgent care consults, telestroke, teleICU, diabetes, Parkinson’s diagnosis, remote patient monitoring, bedside patient engagement, autism coaching, pathology board reviews, elder care, and healthcare access in rural communities and many more.

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