Virtual-Showroom
Close the deal faster with a virtual showroom
LiveRetail: Virtual Car Dealership
Today’s consumer prefers to get things done at their convenience, including researching, buying, and servicing their cars. Differentiate your dealership by transforming your website into a virtual showroom. Adding a video component to your online presence builds rapport and trust with customers and prospects. Vidyo’s LiveRetail virtual car dealership solution combines video chat capability with superior video and audio clarity to personalize the shopping experience and bring transparency to each step of the customer journey.
Live video for fast and accurate customer engagement
Whether shoppers are doing online research, booking services, looking to discuss financing, or ready to buy or trade a vehicle, easy access to dealership staff can make the difference between closing or losing the deal. So don’t be that dealership stuck in the past – become a virtual car dealership that humanizes the customer experience with real-time video conversation.
Improve the Customer Experience
Engage and convert prospects with the personal touch and convenience of easy-to-use one-on-one video chats.
Build Trust Through Transparency
Nothing beats real-time communication to add a level of authenticity and transparency to a relationship. Build a lasting, trusted connection with your customers with two-way video chat.
Grow Revenue
Reduce website abandonment, increase conversions, and provide customers with the service support they desire for ongoing revenue.
LiveRetail’s Virtual Car Dealership Solution Features
Seamless Integration
Automatically sync LiveRetail data with any third-party CRM or back-office system to support sales growth, timely communications, and increased productivity.
Voice Chat and Text
Embed click-to-video or text chat anywhere on your website, chatbots, social media, mobile apps, or showroom kiosks for support at any stage of the buying journey.
Single Contact Center Access
Keep the conversation going with a single access to customer chats, emails, voice calls, and video chats all in one browser window for increased customer response rates.
Comprehensive Video Platform
Robust, resilient, and optimized with superior video and audio quality to collaborate with video from anywhere and on any device.
Co-browse and Screensharing
Help car shoppers browse your website, provide used car inspection and valuations, and manage customer inquiries with real-time human conversations.
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