Top 5 Virtual Patient Sitting Software’s for 2024

Virtual Patient Sitting software is set to reshape healthcare, with 70.6 million U.S. patients expected to adopt these tools by 2025.

A 2022 study underscores RPM’s dramatic impact during COVID: this study states that it reduced hospital admissions by 87%, decreased death rates by 77%, and saved patients an average of $11,472 each.

Beyond significant cost savings, virtual patient sitting also enhances access to care in underserved areas, assists in managing chronic diseases, and reduces the need for frequent in-person visits and hospitalizations.

Given these advantages, investing in this technology is both a smart financial and strategic choice.

Choosing the right RPM software is crucial for maximizing these benefits. This guide provides you with a detailed comparison of the top five RPM software solutions, detailing their features, pricing, advantages, and limitations to help you make an informed choice.

Let’s explore these leading solutions to better understand how they can transform your healthcare delivery.

How to Pick the Best Virtual Patient Sitting Software

RPM software significantly affects various aspects of healthcare, from daily operations to critical decisions regarding staffing and readmissions. Given its extensive impact, selecting an RPM solution is a key process that involves careful deliberation.

While each organization has unique needs, there are five factors to consider first:

• EHR Integration

A primary feature to consider when choosing virtual patient sitting software is its compatibility with your existing Electronic Health Records (EHR) system.

This integration allows for efficient data flow between the RPM platform and the EHR, ensuring healthcare providers have immediate access to the most up-to-date patient information, thereby enhancing the overall quality of patient care.

• Data Security and Compliance

Data security and compliance are crucial in virtual patient sitting. When evaluating software, focus on robust security measures, including encryption, access controls, and data backup systems. This safeguards the confidentiality and integrity of patient data.

Also, confirm the software’s compliance with healthcare regulations like HIPAA and GDPR to prevent data breaches and avoid legal issues.

• User-Friendly Interface

User-friendliness is key in RPM software to encourage consistent use by both healthcare providers and patients. The software should be easy to navigate, feature a user-friendly interface, offer clear instructions, automate processes, and provide rich visualizations.

• Device Agnostic

Choosing a device-agnostic RPM software is crucial for seamless integration across various devices. This feature ensures that the software operates consistently, whether on smartphones, tablets, or computers, enhancing user accessibility and experience. It supports a broader range of devices without the need for multiple versions, simplifying deployment and maintenance.

For healthcare providers, this translates into a more reliable and inclusive system that adapts to the technology already in use by their teams and patients.

• Support & Training

When choosing RPM software, focus on the level of support and training offered. Select a solution that comes with robust support and comprehensive training, ensuring your team can fully leverage the tool.

Quality training materials and responsive technical support are key for quick issue resolution, promoting a smooth and effective user experience.

5 Leading virtual patient sitting Solutions

To help you make an informed decision, here are five leading virtual patient sitting solutions that excel in the market for their innovative features, reliability, and ability to meet diverse healthcare needs:

• VidyoHealth
• Philips
• CoachCare
• Medtronic
• Dexcom

Let us analyze them in greater detail.

• VidyoHealth

Vidyo Health stands out as a leading RPM solution that has been built for end-to-end digital healthcare delivery. It provides video-enabled virtual care solutions that are essential for handling chronic conditions effectively, reducing unnecessary hospital readmissions, and boosting patient satisfaction.

The software can be configured as per the needs and systems of different medical departments to meet each clinician’s workflow as closely as possible.

Equipped with advanced video and audio technology, Vidyo Health integrates seamlessly with a range of wearable health devices such as blood glucose monitors, O2 saturation monitors, stethoscopes, blood pressure cuffs, and heart monitors. These tools continuously monitor vitals and transmit the data to healthcare providers, allowing for immediate intervention if required.

Unique Features

• Flexible Deployment: Choose the deployment model that fits your needs—whether fully cloud-based, on-premise, or hybrid—ensuring operational flexibility and efficiency.
• High-Quality Video: The platform supports high-quality 4K UltraHD resolution for multiparty video and content sharing. This level of detail enhances the interaction between patients and healthcare providers, making virtual consultations more effective.
• Patient Categorization: Observers have the ability to categorize patients into different rooms based on their health status. This allows for more organized and efficient patient management, ensuring that individuals receive the appropriate level of care.
• Doorbell Alerts: Doorbell alerts serve as reminders for patients about upcoming conferences, ensuring they don’t miss their scheduled appointments.
• Device Compatibility: As a standalone system that is not integrated with any EHR, Enghouse’s VirtualSitter can be used by hospitals with any existing system in place.

Power Users of VidyoHealth

VidyoHealth caters to healthcare providers across various high-demand specialties, including cardiology, neurology, behavioral health, and more.

Why Healthcare Professionals Love VidyoHealth?

With an impressive 8.9 rating on TrustRadius, VidyoHealth stands out as a highly regarded platform. Here’s a brief overview of what users appreciate most about it:

Delivers Strong Performance in Poor Connectivity Areas

VidyoHealth is known for delivering quality videos in low bandwidth and high latency areas.

For example, Ochsner’s CareConnect 360 uses VidyoHealth to enhance health services in rural areas where connectivity is unreliable. Since adopting VidyoHealth, the program has hosted about 4,000 consultations, a significant increase from over 1,000 annual consultations in its first year.

Over the last 20 years, VidyoHealth has supported many clients in various network conditions.

Minimal Technical Support Required

VidyoHealth’s plug-and-play functionality minimizes the need for ongoing technical support.

This was crucial in the Partners Healthcare Telestroke Program at Massachusetts General Hospital, where VidyoHealth facilitated remote consultations across 27 hospitals.

Its compatibility with various network conditions and existing systems allowed it to operate optimally with minimal IT intervention, proving its efficiency in delivering high-quality telemedicine.

Reliable & Secure Platform

Many reviews confirm VidyoHealth as a trusted, secure platform known for its robust scalability and stringent adherence to HIPAA and GDPR. It also integrates SRTP media encryption to enhance data security, ensuring comprehensive protection and reliability for users.

This makes VidyoHealth a preferred choice for healthcare providers prioritizing security and compliance.

Why Healthcare Professionals Might Not Choose VidyoHealth?

VidyoHealth does not offer a free trial, which can be inconvenient for customers who want to test the platform before committing.

Pricing

VidyoHealth offers custom pricing. Feel free to get in touch with the team for more information.

• Philips

Philips offers a secure, interoperable virtual patient-sitting platform that is also highly configurable and can be customized to meet the operators’ requirements. Their RPM products include blood glucose monitors, blood pressure monitors, weight scales, pulse oximeters, etc.

Philips Virtual Care Workspace enables virtual monitoring and patient engagement, while Philips’ ‘My Virtual Care’ patient portal and app enable patients and members to submit, view, and engage in self-reporting. This is a particularly stand-out feature as it allows patients to participate in improving their health.

Unique Features

• Engagement Tools: The My Virtual Care app enables patients and members to track their progress and engage in self-reporting. This helps empower lasting behavioral changes, support enrollment, and ensure program success.
• Standardized, Condition-Specific Protocols: Philips RPM provides pre-configured connected devices that take measurements based on assigned protocols and automatically upload data for further review if needed.
• Scalable Systems: The system is highly scalable and can be optimized for increased efficiency as the practice grows.

Power Users of Philips

As of now, Philips’ virtual care solution supports three main conditions: Diabetes, Hypertension, and Heart Failure.

Why Healthcare Professionals Like Philips?

Based on our research across various review websites, we found that healthcare providers appreciate the following features of Philips’ Virtual Care Management:

• Significant Cost Savings: According to a study conducted by Phillips, the users of its virtual care management program saw cost reductions of nearly $3,086 per member per year.
• Engagement Tools: These tools have helped promote patient and member adherence to care programs, helping them stick to their care plans.

Why Healthcare Professionals Might Not Like Philips?

Some users have complained of limited support options, which can make troubleshooting and assistance less accessible.

Pricing

Philips offers custom pricing. For more information, contact their sales team.

• CoachCare

With a decade in the market, CoachCare is a trusted solution for healthcare providers.

CoachCare offers a virtual patient sitting platform customized for each clinic’s workflow. It is easy and efficient to use and can easily integrate with existing processes, no matter the size of the practice or health enterprise.

Source: CoachCare

Unique Features

• Integration with most third-party monitors: This allows healthcare providers to utilize existing devices without the need for costly replacements or upgrades.
• Support & Training: Coachcare ensures a smooth start and sustained success with rapid implementation, live training for clinic and billing staff, and continuous technical support.
• Quick Deployment: Coachcare’s deployment process is highly efficient, allowing facilities to implement their system in as little as two weeks.

Power Users of CoachCare

CoachCare is primed to serve healthcare facilities of all sizes and specialties, including Endocrinologists, Gastroenterologists, Cardiologists, etc.

Why Healthcare Professionals Like CoachCare?

Based on our research from various third-party review sites, CoachCare users appreciate the following:

• The support team is highly accessible and provides timely help. Their knowledge and availability ensure the right mix of expertise and support.
• Users are thankful for the efficient onboarding process.

Why Healthcare Facilities Might Not Like CoachCare?

Like any software, CoachCare has its drawbacks:

• The lack of a free trial may deter providers who want to test the software before committing.
• Users report difficulty finding good coverage with most private insurance carriers, resulting in large patient balances due to RPM charges.

Pricing

Coachcare offers three pricing plans:  The Virtual Health plan, the Remote Monitoring plan, and the Enterprise plan.

• Medtronic

Medtronic, a prominent medical device company, offers a comprehensive suite of virtual patient sitting software.

Medtronic’s RPM software, CareLink, focuses on observing patients with implanted cardiac devices, including implantable cardiac devices (ICDs), cardiac resynchronization therapy defibrillators (CRT-Ds), and pacemakers.

Unique Features

• Customizable Notifications: Medtronic’s system includes customizable, color-coded notifications to ensure that critical issues are highlighted and addressed promptly.
• Various Notification Methods: To ensure that important notifications reach users in the most effective way, Medtronic offers multiple notification methods. Users have options to receive alerts through the website, voice messages, pagers, text messages, or email.
• Patient-facing apps for iOS and Android.

Power Users of Medtronic

Medtronic is primarily concerned with cardiac care units and specialists focusing on cardiac monitoring and management.

Why Healthcare Professionals Like Medtronic?

We looked at recent public reviews, and here is what we found:

• The Medtronic support team excels in assisting patients, allowing healthcare facilities to focus on care without worrying about device functionality.
• The team is diligent in verifying information and consistently prioritizes customer needs.

Why Healthcare Professionals Might Not Like Medtronic?

Many users report significant issues with the technology. The sensors can be unreliable and difficult to install, posing serious risks for severe diabetics.

Pricing

Medtronic charges 500$ per monitor per year for Cerebral/Somatic Oximetry Monitors and 300$ per year per monitor for Depth of Anesthesia Monitoring System. There are different prices for different durations of contract length.

Source: Medtronic

• Dexcom

Dexcom is a top provider of continuous glucose monitoring (CGM) systems for people with diabetes.

Their CGM devices continuously track glucose levels throughout the day and night, providing real-time data to users and their healthcare providers.

Dexcom’s CGM systems feature a compact sensor placed under the skin to assess glucose levels in the interstitial fluid, a transmitter that wirelessly sends data to a receiver or smartphone, and a display device where users can observe their glucose readings and trends.

Unique Features

• Sharing of Glucose Numbers: Dexcom’s CGM system allows users to share their glucose data with up to 10 designated followers, enabling support and monitoring from family, caregivers, or healthcare professionals.
• Suitable for Children and Pregnant Women: The Dexcom G7 CGM system is safe and suitable for use by children and pregnant women.
• No Finger Sticks: Dexcom removes the necessity for multiple daily finger pricks by using a compact sensor inserted beneath the skin to track glucose levels in the interstitial fluid.
• Great Accuracy: Dexcom offers one of the most accurate CGM systems available, with real-time monitoring of glucose levels every five minutes.

Power Users of Dexcom

Dexcom exclusively caters to individuals requiring continuous blood glucose monitoring.

Why do Healthcare Professionals Like Dexcom?

Improved Management: Dexcom’s CGM system provides continuous real-time glucose data, enabling healthcare providers to make timely and informed decisions about patient care and prevent dangerous fluctuations.

Why Healthcare Professionals Might Not Like Dexcom?

Dexcom’s CGM system, while generally reliable, has its limitations:

• There are occasional reports of inaccurate readings and sensor failures.
• It is relatively expensive compared to other CGM options on the market.

Pricing

Dexcom offers custom pricing; feel free to get in touch with their team for more information.

What Sets Enghouse Vidyo Apart as a Virtual Patient Sitting Software

Amid a sea of virtual patient sitting solutions, Enghouse’s VidyoHealth stands out with its customizable, reliable, and secure telehealth solutions.

Known for its user-friendly technology, top-tier(4K/5K) video conferencing, and robust security, VidyoHealth sets the highest standards for telehealth services.

The platform is scalable to any size healthcare facility and adaptable to various departmental needs.

With 17 years of experience, VidyoHealth offers on-premise, cloud-based, and hybrid solutions that serve over 10,000 users in more than 120 countries.

Discover how VidyoHealth can transform your telehealth experience.

Contact a VidyoHealth expert today to learn more about this leading virtual patient sitting software.

FAQs

1. What is virtual patient sitting Software?

virtual patient sitting software enables healthcare providers to monitor, report, and analyze patients’ health conditions from outside healthcare facilities. By transmitting information to providers, RPM software utilizes devices to collect health data and ensures continuous oversight and management.

2. How much does RPM Software Cost?

The cost of RPM software can vary widely based on factors like the features offered, the number of patients being monitored, and the level of integration with existing systems.

Generally, costs can range from $200 to $7000 per patient per year.

3. What are the Must-Have Features of Teletherapy Software?

Effective teletherapy software must include the following key features:

• Secure video conferencing
• HIPAA compliance
• User-friendly interface
• EMR integration
• Customizable alerts

4. Who are the Top Players in virtual patient sitting?

The top players in RPM software are:

• VidyoHealth
• DexCom
• Medtronic
• CoachCare
• Philips

5. What is the Most Used Patient Sitting Software?

VidyoHealth by Enghouse is one of the most used RPM software available in the market.

Disclaimer – The insights presented in this article are sourced exclusively from publicly available information and customer reviews. Feel free to reach out if you require any modifications or updates to the content.