Enghouse Video Blog
News, updates, thought leadership and more.
Video Chat for Money Lending
You can win in today’s competitive lending market by simplifying the loan application process and establishing customer trust with VidyoEngage. In this video, you’ll learn how video chat allows you to offer your customers a fully digitized, expedited application...
Leveraging Leadership Support for a Successful Video Banking Rollout
If you’re looking for ways to ensure the success of your video banking rollout, one of your best bets is getting your leadership team on board early in the process. This is critical because these individuals can set the tone for how the new channel is perceived...
Video Chat for Account Opening: Video Banking
Looking for a way to reduce wait times when customers are opening new accounts — whether in-branch, online, or via mobile — while at the same time increasing your customer acquisition and revenue? Here’s how real-time video chat with VidyoEngage can help you achieve...
The Seven Stages to a Successful Video Banking Rollout
The number seven is typically a lucky number, but when you’re implementing a video banking rollout strategy for your business, you need expert guidance more than luck. Vidyo’s new guide, How to Implement Video Banking, lays out the seven stages that will build a...
Five Key To-Do’s When Integrating Epic with Vidyo
It’s very satisfying when clients tell me how easily Vidyo integrated with Epic, their EHR. It’s satisfying because, as emphasized in The Telehealth Interoperability in Clinical Systems Imperative, interoperability with any electronic health record system is...
Video Claims Management: VidyoEngage
Traditional claims processes are costly, inconvenient, and time-consuming. And yet these processes drive customer retention and loyalty. Watch this video to learn how real-time video capabilities with VidyoEngage can make your claims process more convenient,...
The Telehealth Interoperability in Clinical Systems Imperative
Telehealth Interoperability in Clinical Systems Adding real-time video capabilities to your organization’s telehealth workflow can provide a wealth of benefits for both your patients and providers. In fact, we dedicated an entire section in our latest report, Making...
Virtual Health Mythbusting: Lack of State or National Reimbursement Policies
Whenever healthcare institutions are considering implementing a telemedicine program, it’s a given that they’ll ask: “How will our providers be paid?” It’s a valid question. They have committed time and funds to researching their telemedicine program, and their...
Virtual Banking Offers Branches Many Benefits
Many banking professionals believe that it’s essential to maintain a physical branch presence. But what’s the value if customers have to wait for assistance? Or if the specialist they need isn’t on-site when they arrive? This video shows how adding real-time video...
Virtual Health Mythbusting: The Cost and Complexity of Implementation
“Virtual health is costly and complex.” It’s the number two reason that non-adopters stay non-adopters, per Vidyo’s annual telehealth adoption survey. After the experiences many health systems have had implementing large EHR projects over the past decade (Vanderbilt...
Video Chat for Private and Commercial Banking
How do you make it more convenient for your private, commercial, and wealth banking customers to meet with your financial advisers when those clients don't have time to visit your branch during regular business hours? This video will show you how. With video chat...
The Benefits of Using Video Communication at Your Financial Services Contact Center
Your contact center is your hot spot for ensuring customer satisfaction, maintaining customer loyalty, and identifying up-sell and cross-sell opportunities. Traditional communication methods, like a phone call, don’t offer the personal touch that your customers can...
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