As we continue on this journey with remote judicial proceedings, we will be able to maximize all the possible benefits and ensure that it is as good as in-person hearings, if not better in many cases.
Blog Posts for Customer Engagement
How Video Shopping Impacts Brands and Businesses
Online shopping with video enables the customer and sales associate to build a better connection without distractions. A single person assists the customer from the beginning to the end of the transaction.
The New Era of Video Banking
Over time, we have adapted well to managing day-to-day activities like shopping, doctors’ visits, and banking, and learned to embrace technology for the ease and convenience it offers.
Returning the Human Factor to Digital Sales
Offer a customized digital experience. Vidyo makes it so that retailers can more efficiently apply the human warmth of a physical store to the online environment of ecommerce.
Video Banking Services Differentiate Credit Unions In Competitive Environments
In marketing, demonstrating a clear point of difference from your competitors is critical to your...
Diamond Credit Union Generates Contagious Excitement With Video Banking
How do you create excitement in your financial institution? Perhaps you conduct a raffle in which...
The Future of CX: Integrate Video into Your Customer Engagement – Right Now!
You’ve heard us yammer on about this for some time already: video – right now – is the...
The Power of Data, Connected Customers and Video in Digital CX
Although customer engagement is becoming more self-service oriented, research shows that live,...
Video Chat Humanizes Digital Customer Engagement
Companies today go above and beyond to ensure a highly differentiated customer experience to...
Vidyo and Genesys Make Waves at G-Force 2016
Vidyo was proud to participate as a platinum-level sponsor at G-Force, a customer engagement event...
The 7 Attributes of Great Video Experiences
In a former life I was the CMO at Genesys and when I was there, we commissioned several surveys on...
How Customer Experience Leaders Leverage Video
In our previous post, we discussed the evolving role of video for customer interactions. Let’s...



















