Enghouse Video Blog
News, updates, thought leadership and more.
Vidyo Wins Frost & Sullivan Telehealth Technology Award
Vidyo is excited to announce that it’s a recipient of Frost & Sullivan’s 2016 North American Video Telehealth Enabling Technology Leadership Award for the impact Vidyo’s technology has had on the telemedicine industry. It is an honor to be recognized by Frost...
The 7 Attributes of Great Video Experiences
In a former life I was the CMO at Genesys and when I was there, we commissioned several surveys on how consumers felt about customer service. I was stunned by how many people were reluctant to use the phone. As companies start to add video to the array of channels...
Vidyo Named IDC Front Runner for Video PaaS
Embedded Interactive Video Conferencing Market in the U.S. to Hit $1.7 Billion IDC released numbers this morning that show the U.S. market for Video Platform-as-a-Service (Video PaaS) will grow from $44 million in 2016 to $1.7 billion by 2020 as the market for...
Introducing the VidyoRoom HD-3
We are excited to announce our latest group system, the VidyoRoom™ HD-3. It is the industry’s first and only dual 4K video conferencing collaboration system. Built on Vidyo’s industry leading technology, the VidyoRoom HD-3 delivers exceptional multiparty video...
How Customer Experience Leaders Leverage Video
In our previous post, we discussed the evolving role of video for customer interactions. Let’s explore how Customer Experience leaders are leveraging video. Customer service is becoming transactional. Let’s explore how Customer Experience leaders are leveraging video....
Blog Series: Business Challenges solved by Cloud Collaboration Part 1 – Connecting Highly Mobile Employees
In this four-part blog series, we’ll explore the top business challenges solved by cloud-based video collaboration. Part one focuses on connecting highly mobile employee roles that can be found in any industry, like field sales, field services, and consultants. And...
Creating Financial Inclusion Through Video Banking
What is Financial Inclusion? Financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs – transactions, payments, savings, credit and insurance – delivered in a responsible and...
The Evolving Role of Video Communications for Customer Interactions
For the past decade, Enterprises have used video to avoid travel. The videoconferencing impact on transportation is such that Scientific American dedicated an article on its effects reducing greenhouse gas emissions. Lately, enterprises have started to revisit how...
WebRTC + Cloud Video Conferencing: A Perfect Storm for B2B & B2C Collaboration
When it comes to enabling B2B and B2C video collaboration, cloud-based video-conferencing is changing the way enterprises communicate. The benefit of cloud-delivered video goes beyond cost-savings: it provides technical and architectural advantages to solving the...
Video Banking: Coming to a Bank Near You!
There is an explosion of Fintech in the marketplace right now. Fintech is a term used to describe the technology serving the Financial Services market. These technologies range from mobile payments, peer-to-peer money transfers, alternative lending, innovative...
External Collaboration: The #1 Cloud Video Driver
Most IT leaders and business managers agree that the chief driver to move enterprise applications to the cloud is the financial impact. Cloud deployments typically reduce transaction costs and are easier on the bottom line. And for many organizations, OpEx models are...
Workflow is King in the Realm of Telehealth
A lot has changed in the telehealth landscape over the past 5 years. Technology has improved to grant greater access to patients well beyond the metaphorical hospital walls via consumer devices and public Internet. Patients have grown comfortable with video as the new...
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