Enghouse Video Blog
News, updates, thought leadership and more.Count on Customer Engagement this Holiday Season
The holiday season is upon us and for customer-facing organizations, the holidays can drive the year’s highest volumes of customer interactions. How can organizations succeed in ensuring that customer interactions are helpful and satisfying? Customer Engagement....
Mitel Ups the Ante for Visual Collaboration with Vidyo
Today Vidyo and Mitel shared news of a new OEM agreement that will enable Mitel to leverage Vidyo APIs to embed Vidyo’s industry-leading, software technology into various Mitel solutions including its MiCollab application. Mitel, one of the fastest growing cloud...
Quick Guide to Successful Video Collaboration
Collaboration is necessary to the success of any business. When in-person collaboration isn’t possible (when employees are dispersed or traveling), video conferencing is a great alternative. But how can you ensure meetings will be productive and time-efficient? How...
User Adoption and Video Conferencing Deployments
One fish, two fish, three fish…Go! When fish swim in the same direction in a coordinated manner, it’s called “schooling.” Fish evolved to swim in schools to improve foraging, swim more efficiently, and to protect themselves from predators. Just as schooling is...
Connect with Vidyo at Gartner Symposium /ITExpo 2015
It’s that time of year again, Gartner IT Symposium and Expo in Orlando! Don’t miss this opportunity to see first-hand the ecosystem of Vidyo-enabled applications for Healthcare, Customer Engagement, Financial Services, Field Services, Vidyo on drones, smart glasses...
Vidyo Surpasses 100 Patents and 10 years of Video Conferencing Innovation
Vidyo recently celebrated its 10-year anniversary. It’s amazing to contrast the range of products that we offer today, and the number of people that we reach every day through our software solutions with the first meetings of the early days. What started off as mere...
Customer Engagement Best Practices: Are Your Customers Camera Shy?
A wide range of businesses from brokerage firms and banks, to hospitals and HMOs, to online retailers and big box stores are launching video-enabled customer services embedded in portals and websites via ATMs, kiosks and mobile apps. Today Verint® Systems Inc, a...
Talking Telemedicine: Mayo Clinic and HealthSpot Increase Access High-Quality Care for Rural Patients
Telemedicine is taking root – patients and doctors are embracing new technology to increase accessibility, save time and cut costs all while reimbursement for telemedicine appointments is becoming increasingly important providers and state legislatures. As...
#VidyoToolbox: Jumpstart Small Team Collaboration with VidyoOne+™!
What do you get when you combine the simplicity and affordability of VidyoOneTM with the flexibility of virtual edition infrastructure, interoperability and encryption with firewall traversal capability? We call it VidyoOne+™! The VidyoOne+ bundle comes with...
Vidyo in India: Embracing Video Conferencing
Over the past few years in India, Vidyo has seen a significant upswing in adoption of its video conferencing technology, deployment of integrated video communications applications, as well as partnerships across verticals and with service providers– a true testament...
Vidyo Teams with Logitech to Put Customers First
Vidyo is very proud to announce our participation in the Logitech Collaboration Program! Together, we will provide our customers with an exceptional integrated collaboration experience, by enhancing business solutions with seamless, face-to-face video communication....
Vidyo Positioned as Leader in Gartner Magic Quadrant!
Great news! Gartner issued their first Magic Quadrant for the topic of Group Video Systems and Vidyo was one of only three companies positioned in the critically important “Leaders” quadrant!* We see this as a tremendous acknowledgment of both Vidyo’s vision and...
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